Microsoft Surface Go 2

Return and Refund Policy for Laptop and Desktop Computers

Thank you for choosing Computer Life Source for your computing needs. We strive to provide you with top-quality products and excellent customer service. In the event that you need to return or refund a laptop or desktop computer purchased from us, please review our policy below:

Terms of Return:

• You may return your laptop or desktop computer within 30 days from the date of purchase.
• The product must be in its original condition, unused, and in the same condition as received.

Reason for Return:

• We accept returns for reasons including but not limited to:
  • Defective or malfunctioning product.
  • Wrong product received.
  • Damage occurred during shipping.

Process for Return:

• To initiate a return, please contact our customer service team at service@computerlifesource.com
•  or call us at 312-870-0309.
• Our customer service representatives will guide you through the return process and provide you with a return authorization number (RMA) if applicable.
• Please securely package the item along with all original accessories and documentation before shipping it back to us.

Process of Refund:

• Once we receive the returned item, our team will inspect it to ensure it meets our return criteria.
• If the return is approved, we will initiate the refund process.
• Refunds will be issued using the original payment method used for the purchase.
• Please allow 1-2 business days for the refund to be processed and reflected in your account.

Contact Details:

• Customer Service Email:  service@computerlifesource.com
• Customer Service Phone Number:   312-870-0309
• Business Address:  South Shore Area, Chicago, IL 60649

Please feel free to reach out to us if you have any questions or concerns regarding our Return and Refund Policy. Your satisfaction is our priority, and we are here to assist you throughout the process. Thank you for shopping with Computer Life Source.